Understand your market and create the best possible customer experience with the DMI Customer Experience (CX) Certificate.
The DMI Customer Experience (CX) course shows you how to understand the changing nature of customers, how to design an excellent customer experience, the art of persuasion, gather customer feedback and adapt to their needs, and how to measure, track, report and present your performance results.
The DMI Customer Experience (CX) Certificate is fully accredited by the Digital Marketing Institute. The DMI is a globally recognised organisation that has over 200,000 members and over 25,000 certified professionals around the world, so it is highly respected and well-established in the sector.
We have a wide range of DMI Short Courses, so keep up to date with digital marketing with ITonlinelearning.