The EXIN accredited ITIL Service Transition course aims to teach a complete understanding of Service transition and the activities that are related to it. It also focuses on the supporting activities found within service transition in order to realise strategy requirements for delivery of live services in the service operation stage.
During the ITIL Service Transition course students will be taught the following:
- Review of Service Transition processes and their associated roles
- Transition Planning and Support
- Change Management
- Change Evaluation
- Managing communication and commitment
- Technology and implementation considerations for Service Transition