Please see our question category list below to discover common questions and their answers.


Our Course and Career Advisors can help you tailor a study package for your own specific needs. They are trained to know which certifications are in demand and which courses will best suit your level of skill.

You will have access to the courses for a full 12 months, unless stated otherwise. You can also use the courses as a source of reference after completing your studies.

The training is delivered online, enabling you to study from home and at your own pace. You will have unlimited, 24/7 access to the courses.

Absolutely, we have comprehensive demos which give you partial access to the courses and will give you an excellent idea of how the training is delivered.


Practice exams are included with virtually all our certification courses to help you prepare for your exams with confidence.

Unless stated otherwise, exams are not included. This brings the initial cost of your studies down and enables you to pay for your exams only when you are ready to undertake them.

Exam prices vary, our Course Advisors can help you with exam pricing specific to the courses you are interested in studying.

Generally speaking you are ready to book your exams when you are consistently achieving over 85% on the exam simulators.

IT Exams:
Most IT exams are written at either Prometric or Pearson Vue test centres in the UK or globally. You can search for exam pricing as well as the closest exam centres to you. Book your exams online or give them a call if you need help.
Pearson Vue

Tel: 0800-783-2210

Tel: 0800-592-873
Project Management Exams:
It is best to ask our Course Advisors, as prices vary from course to course. Some of our more popular courses such as the PRINCE2 Foundation, PRINCE2 Practitioner and Agile Foundation exams can be written from the comfort of your own home using a working webcam as proctor device. Exams can, of course, also be written at exam centres should that be your preference. Exams outside of the UK can be written at British Council offices for some of the Project Management courses.


Each of our students is provided with their own Course Advisor. You will be able to communicate with them via telephone, Email or live chat during UK business hours.

There is also the option to contact our Support Team. They can be contacted via Email at [email protected]

One of our Student Care Assistants will provide you with login details after you have completed the sign up process for a course. Once you have received your login details you will have immediate access to your selected training course.

Our learning platforms are compatible on Windows, Mac and Linux operating systems. However, if you do have any issues, our Support Team can be contacted via email at [email protected]


Yes our spread payments are interest free. We offer spread payments to help make investing in your career affordable and easy.

  • We offer Live Labs which enables you to gain practical experience on real routers, switches and servers without having to worry about causing damage
  • We also offer 24/7 support from expert mentors
  • You can take advantage of our online library featuring hundreds of books and manuals
  • Gaining a certification proves that you have reached an accepted and valued level of competence. By obtaining your certification you can provide recognised proof of your professional achievements. These credentials enhance job and promotional opportunities, as some employers require certification as a condition of employment or for certain positions or advancement.

    Yes, they are. Our certification courses follow the official curriculums and ensure that you are prepared for the official exams. Once you have passed your exam, you receive your certification directly from the awarding body (Microsoft, CompTIA, Cisco, EC-Council, APMG etc.)



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