Terms and Conditions (ITOL SA)

TERMS AND CONDITIONS – ITOL SA PTY LTD

1. Detailed description of goods and/or services

ITOL SA (Pty) Ltd is a business in the sales industry that sell online training packages.

2. Delivery policy

Subject to receipt of payment, requests will be processed within 2 – 4 hours and accessed granted to the student. Student details will be emailed to gain access.

3. Export restriction

None.

4. Return and Refunds policy

The provision of services by ITOL SA (Pty) Ltd is not subject to availability. Under current legislation, you are entitled to cancel within 14 days for whatever season necessary – please be aware that under the Digital Contest Rules, once you log into your training you will legally forgo these cancellation rights. Cancellation by the students will attract a 10% administration fee.

5. Customer Privacy policy

ITOL SA (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards.

7. Card acquiring and security

Card transactions will be acquired for ITOL SA (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by ITOL SA (Pty) Ltd separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is British Pounds (GBP).

10. Responsibility

ITOL SA (Pty) Ltd takes responsibility for all aspects relating to the transaction including sales of services sold on this website, customer service and support, dispute resolution and delivery of services.

11. Country of domicile

This website is governed by the laws of South Africa and ITOL SA (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Windsor House, Marine Drive, Margate, South Africa, 4275.

12. Variation

ITOL SA (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by ITOL SA (Pty) Ltd based in South Africa and with registration number 2018/083982/07.
Jeremy Owen Dargie.

14. ITOL SA (Pty) Ltd contact details

Company Physical Address: Windsor House, Marine Drive, Margate, South Africa, 4275
Email: [email protected]
Telephone: +44 (0) 17 954 36969