Head of Human Resources (Calyx Managed Services)
Calyx Managed Services (100 + students with ITonlinelearning)
Calyx delivers telecommunications, cloud, infrastructure and hardware managed services and support. The fast paced changing nature of our industry and over 250 people in the organisation training our teams in a cost effective and operational feasible way is critical to us.
We have been working with ITonlinelearning to train our staff since early 2012. Starting with 5 students in June 2012 we soon had the confidence to increase the number of students studying with ITonlinelearning to the current 100+ students we currently have studying (other students being added all the time as required).
ITonlinelearning has provided us with a great mix of quality training for what we need now at great value for money. They have also kept their promise to launch new courses that help keep our teams at the forefront offering the service we do.
With ITonlinelearning we have the flexibility to allow our staff to train in the office during dedicated study times and they can also choose to study from home should they wish.
Our corporate account manager has been looking after us with updates and resolving service related issues.*
* reference has been shortened.
Bo (Course Advisor at ITonlinelearning) is a very knowledgeable individual in the field of IT training and is always quick to understand my organisations requirements with the added benefit of delivering excellent value for money. Top qualities: Great Results, Personable, Good Value.
I’m currently using ITonlinelearning portal to update my IT skills so are my technicians. I wish to express my gratefulness and amazement of how professional this faculty is.
Any problems that I have experienced with my learning were addressed promptly and effectively by the online-chat agent as well as our dedicated account manager, the service quality is definitely international standard.
I would recommend anyone to consider using ITonlinglearning to keep their IT knowledge up-to-date as it is the best on-line IT training faculty in the UK. Thank you for everything!
I would just like to express my thanks for the support provided by Karen Sweetnam yesterday.
There is a process that I was not aware I needed to follow again, and having studied and booked my Proctur slot, was told I could not take the exam. Karen looked into this and managed to get the 3 day lead time down to about 30 minutes as a one off. I was very grateful, as you can probably imagine.
As a point, maybe it is just me, but there were no checks to ensure I had done everything I needed. I was so focused on the course I thought that all I needed to do was book the exam – maybe there are some checks and balances that can be added to the end to end process?
There are some more courses I am looking at, and while things were not going well yesterday I had decided not to use ITonline for them – however, after the support from Karen, if I do them I will probably use ITonline, which is the biggest testament I can give. I will also be favourably recommending ITonline to friends and colleagues who are considering this course.
Again, Karen many thanks
I am very pleased to inform you that I have now been hired by Whitehatsec.com and am undergoing training with them at their Santa Clara HQ in California’s Silicon Valley.
This is all thanks to studying with you as I had no prior knowledge before taking your courses. This is a major success story for you! I was able to glide my way through the interview and I am now going to be working in their new European Threat Research centre in Belfast.
Thank you for your support and for helping me to find a brilliant job where I am paid to go to California – all expenses paid!
I registered on the MSP course and from day one the IT Online team were very good to work with. Any queries were dealt with promptly, they were flexible about people’s different learning styles and support was readily available. Will I be using them again to fulfil future training requirements, Yes.
Incredibly patient, wonderfully helpful, and double-checked information just to be sure when it mattered. Cannot praise her enough!
Just wanted to say a big thank you for the friendly helpful service I received from Natalie whilst enrolling on the PRINCE2 course.
Aimee is one of the top professional customer advisors I have come in contact with for a few weeks. She’s such a calm, helpful and above all a very patient person. I believe she’s a professional customer advisor that everyone will go for and I trust God that, Aimee, you’ll carry on in this angle.
At ITonlinelearning the Course Advisors were great in helping me choose courses that would be better for me, and setting it up was quick and easy. I have passed 2 exams and will be purchasing my next course soon
I am based in Dubai and used ITonlinelearning to pass my PRINCE2 Foundation and Practitioner exams. The material available through ITonlinelearning was first class. Great service from Matthew (Course Advisor).
I would just like to put on record how happy and impressed I was with the whole end to end experience I got from ITOnline Learning. From the minute I decided to study Prince2 I had a quick search on the Internet and found ITOnline Learning to be the best value for money and ideal with my busy work and life schedule.
I was impressed by the knowledge that Alex had when I first contacted him and was all set up within a matter of 24 hours!
The course content was fantastic and easy to follow too.
When it came to booking my exam(s) it was very straight forward and not a problem to do them online from the comfort of my home.
I would just like to thank all of the staff at ITOnline Learning for their help, guidance and support over the last 12 months, it has taken away any stress, worries and nerves knowing that the team was there.
I would recommend ITOnline Learning to anyone wishing to study from home and I will certainly be using them in the future (once I have had a short break from studying now!)
Andy Kemsley (a very happy Certified Prince2 Practitioner!).
Bo (Course Advisor at ITonlinelearning) not only advised me well about the certifications available pre-sale but has been very supportive during my studies and with questions I have had.
As far as a testimonial: I can say that I found ITonlinelearning to be very professional, very helpful and a very friendly organisation
Hi, my name is Sallyann, When I decided to further my education I went looking for the right training company , of all the companies that I approached regarding my desire to further my career I found itonlinelearning.com to be patient, understanding, informative and extremely helpful, but that was just the start.
Once I proceeded I found their customer services to be excellent. Regarding costing, they have a standard tariff which is very reasonable but I got an excellent deal on one of their promotions (great value for money).
I found their learning packages to be very easy and a complete comprehensive way of learning that fits around your life style, and their staff are so nice it is a pleasure.
What a fantastic agent, no pressure, lots of help and assistance, hope when I come back for further training that I will get to deal with Natalie
Very helpful, very friendly, and knew what she was doing. I have a great deal of options now moving forward, thank you.
I have been exceptionally impressed from start to finish with my experience of using ITonlinelearning. My sales consultant Natalie was incredibly patient and supportive with me and the quality of her service never changed throughout our conversations which is very commendable. It is because there were no ‘hard sales’ techniques that I took my time and eventually purchased their product.
This was my first time purchasing an online training package so I was very apprehensive.
Firstly I was impressed that the package (PMP) could run on a Mac (so many training companies are lagging behind making this option available). The actual tutorials are of excellent quality, run smoothly and really easy to understand. The price is brilliant value for money. In future if I require to study for any further exams, ITonlinelearning will be my first choice and I have no hesitation in recommending them.
I couldn’t recommend ITonlinelearning highly enough. Apart from the fact that they provide such a comprehensive list of courses, the prompt response to customer queries and flexibility with payment options means that you can be up and going without delay.
Their friendly staff are also available to help you decide which track is the right one for you, they are also very knowledgeable about entry requirements for various certifications. Overall I am extremely happy with my ITonlinelearning experience.
Having looked around for courses that I wanted to take and learn at my own pace, I have found Bo Ibrahim to be courteous, friendly and helpful without the hard selling. He was able to advise me on the relevant courses open to me which would benefit me, in line with current market needs.
The courses were particularly useful to me as it is in small modules and this can be run without having to go to the beginning again, which I use as revision and to resolve technical issues at clients’ sites.
When I did have an issue Bo and his colleague were more than willing to help out and advise quickly. Overall I would certainly recommend anyone to have a chat with Bo if remote IT learning is what you want and need.
What can I say apart from WOW. Excellent customer service, lovely young lady. Thank you so much for your help Natalie.
Natalie is very responsive and attentive to student requests and needs. I particularly found her advice on what courses to pursue useful.
I want to thank Matthew for all his exceptionally knowledgeable help given today, I was unsure about almost every aspect of which courses were right for me but with his help and understanding, we were able to sort all issues in my own time and more!
Safe to say it was Matthew that really sold ITonlinelearning courses to me and I am looking forward to my new career course. If only all help agents were this brilliant!
Very helpful and quick in her responses too!
Concise advice, easily understood, just the right style and attitude, a great ambassador for you!
What I can say, is that for someone too busy to attend standard courses, and on a small budget (official EC Council courses are very expensive), this is the best way to get certifications. Also, if you have paid for a period of time (in my case 2 years, and unlimited number of courses), you try to get the most of it, so you study as much as you can, and you take exams as quickly as possible, so you make the most of the money you spent. So the system of paying for time and not for courses, I think is great. Otherwise, if I paid for a fixed number of courses, I would not have the incentive to pass the exams quickly.
I have had a good experience using the product,and the staff have been very helpful. They have helped me throughout my studies and was able to complete my PRINCE 2 foundation in a short period of time, still using the product for my practitioner stage.
Thank you very much guys.
I signed up for the IT Pro package and I found the service very helpful. My study path was clearly outlined for me by my Advisor Dean. When I had an issue not being able to login to my Live Labs, this was swiftly dealt with.
Liz and the team at ITonlinelearning have provided excellent customer service. Liz has enthusiastically supported my through my studies. One exam behind me with 2 more to go. I have recommended you to my Manager and the rest of the team.
As a happy successful student of your e-learning programs, I must say that I accomplished getting the certification of ITIL v3 Foundation last Friday, on the first attempt with a 90% score!
I must say now that the ITIL material you provide is excellent, and my outstanding record can be taken as proof of it (as I don’t consider myself a particularly smart person.)
Please count me as a very satisfied customer in your success case experiences, also quote me if you wish to.
From the start when I enquired about the service and explained what my needs were, Natalie was quick to respond and help me find the correct course that suited my needs. Her manner was and is very kind, polite with a great sense of humour combined with the professionalism that is needed to fulfil a clients needs.
I would highly recommend Natalie and ITonlinelearning.
Thanks Dean – I have already passed Prince 2 Foundation and Practitioner exams. The material available through the on-line learning was first class. Will definitely be using it as revision material as I utilise Prince 2 in practice.
I have found the service you provide to be absolutely spot-on, you have provided me with exactly what you promised. I have also recommended you to many of my friends and colleagues.
Paul I Ighofose
Although I have not yet taken full advantage of the course material on offer to me, I have found that your training has given me a head start in my study of SQL Server 2008. Home studies relies on the student having all the necessary software and this in itself adds to the learning experience of build, maintenance and use. I have found following the course program somewhat easier than learning from Published Microsoft Books that rely on the student referring to samples that no longer work due to various software version changes.
Hello Alex – I would like to thank you for your help with my purchase the other day.
I have been getting used to the system and the live labs and I’m very happy with the learning experience. I found your advice and help extremely useful.
Thank you for your understanding and consideration in regards to my visual impairment, I feel very confident and self-assured that I will progress really well with this course.
Bo (Course Advisor at ITonlinelearning) offered great support when selecting the courses, setting up the trial and providing information on exams. The courses have been excellent and when I struggled to complete the online course within the online access Bo sent the courses out on disc to me so I did not lose out. That gesture was appreciated. Top qualities: Great Results, Good Value, High Integrity.
As a whole ITonlinelearning is amazing.. I think my course advisor Natalie is the main key player. I am surprised with her quick and friendly response and such a great service. I am spreading the word already about her.
I am surprised with the Labs, course material, video training, support. These courses are giving me great confidence and I can see my future now.
Natalie has given an impeccable guidance on selection of the course that will aid my career development. She has shown enthusiasm in supporting me throughout the Prince 2 course. Her friendly nature and bubbly personality has been evident throughout.
I would like to take the moment to share my experience, which I encountered with ITonlinelearning. The information covered in the program was very helpful and informative, the system was easy to use and understand and team members were incredibly professional and supportive. Overall I am very pleased with the service, due to the fact I have managed to pass the exam first time round. I would like to thank all team members for support and directions.
I found the course was extremely well put together, with a very intuitive combination of graphics and speech.
Jeremy at ITonlinelearning was great in helping me decide what would be the best course for me, and setting it up was quick and easy. I would recommend them to anyone, and I hope to do more of their courses in the future