CMI Level 2 Award in Team Leading

Why Choose Us
The CMI Level 2 Award in Team Leading is a foundational leadership qualification designed for individuals new to management or aspiring to move into a team leader role. It equips learners with essential knowledge and practical skills to lead teams effectively and support business objectives.

What’s included
In your CMI Level 2 Award in Team Leading Course
The CMI Level 2 Award in Team Leading builds your foundational leadership skills, equipping you with the essential principles and techniques to motivate and manage teams effectively. You’ll learn how to communicate with confidence, delegate tasks appropriately, support team development, and drive performance, all through expert guidance. This industry-recognised qualification gives new or aspiring managers the credibility and confidence to step into team-leading roles and lays the groundwork for further career progression in management.
Looking to train your team?
Keeping your team at the forefront of their fields is essential to maintaining a competitive edge. Whether you’re looking to upskill your employees, expand your team’s knowledge base, or ensure your workforce meets UK industry standards, our accredited certifications are designed to help you achieve your goals.
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Hear it from our students
With a consistently high TrustScore and thousands of glowing reviews, many of our learners praise our expert support, exceptional service, and the premium standard we set in self-paced learning.

There is currently over 30,000 Team Leader Jobs in the UK
Source: Adzuna
Guaranteed Trainer & Mentor Support
Your journey will start with a designated expert support team to guide and motivate you throughout your studies.
Experience real student support with ITonlinelearning!
Handpick Your Units
ITonlinelearning offers all the Level 2 study units from the CMI – so you have the widest selection available to tailor a study programme that best suits you and your career!
To achieve the CMI Level 2 Award in Team Leading, you will need to complete an individual unit or any combination of units to a minimum of 5 credits.
This unit is about the development of the skills and knowledge of the team leader, and the responsibilities for team welfare.
This unit is about organising and leading a team briefing to communicate within the team.
This unit is about identifying, sourcing, managing and maximising resources to achieve team objectives.
This unit is about understanding how to communicate and develop work relationships with the manager, team and those outside the team.
This unit is about inducting a new team member and identifying, planning and implementing team training.
This unit is about identifying the customer, providing the level of service and resolving customer issues.
This unit is about leading the team in planning, reviewing and achieving the work to meet required objectives.
This unit is about the responsibilities of a team leader and the impact of leadership style and motivational techniques on team performance.
This unit is about the foundation skills and knowledge of a team leader.
This unit is about understanding the meaning of Corporate Social Responsibility, its influence on the organisation, department or team, and the team leader’s responsibilities for Corporate Social Responsibility.
Career and Progression Prospects
The CMI Level 2 Award in Team Leading prepares you for entry-level leadership roles such as Team Leader or Supervisor across various industries. It’s a strong starting point for those looking to build a management career and progress to higher-level qualifications and positions.
What You Could Earn
We want to help you achieve the best outcome in your studies so you can flourish in your desired path.
Team Leader
per year
Manager
per year
Senior Manager
per year
Included with your course.
Stay on track with direct access to expert recommendations, general support, and answers to all your questions. Kick-start your course with a 45-minute guidance session within 1-week of enrolment, followed by regular monthly check-in emails. You can also request a live session with your trainer halfway through the course.
As part of your CMI course with ITonlinelearning, you’ll benefit from our assignment pre-checking service, designed to give you added confidence before submitting to the CMI. Our team will review your assignments in advance to ensure they meet the required standards, are correctly structured, and align with the assessment criteria. This supportive step helps you identify areas for improvement, reduce the chance of resubmissions, and maximise your chances of passing successfully on the first attempt.
All our CMI qualifications come with free CMI membership for the duration of your course. As a member, you’ll have full access to the CMI’s extensive resources and support, including the ManagementDirect portal, career development tools, CPD materials, webinars, and networking opportunities with like-minded professionals. This membership not only supports you throughout your studies but also enhances your professional credibility as you progress in your management career.
Join a vibrant community of current students and certified tutors where you can share experiences, ask questions, and exchange valuable insights. Our student community gives you the chance to gain practical course tips, and explore industry-specific knowledge that supports both your studies and your career growth. By being part of this network, you’ll never feel alone on your learning journey and will benefit from the collective experience of those who have already achieved success.
Stay motivated throughout your learning journey with a personal study coach who provides all the ad-hoc support you need to succeed in your certification.
Once you’ve successfully achieved your CMI certification, our dedicated recruitment team will support you in taking the next step towards your career goals. We’ll help you optimise both your CV and LinkedIn profile, ensuring they highlight your new qualification, showcase your skills effectively, and appeal to employers in your chosen field. This personalised review is designed to make you stand out in a competitive job market, giving you the best chance of securing interviews and advancing your career.
Get instant help whenever you need it! Our live chat team is always on hand to provide prompt, real-time assistance with your questions and challenges. Whether you need clarification on course material, guidance on assignments, or support navigating your learning platform, our dedicated team ensures you’re never left without help. And if our team is offline, you can still reach out and we’ll respond as soon as possible to keep your learning journey on track.
You’ll have 12 months of full access (unless otherwise stated or arranged with a career consultant on sign up) to your course materials as standard with every CMI qualification. While many learners complete their studies in a shorter time frame, we believe in giving you the flexibility to learn at your own pace. Having a full year of access means you can revisit the content whenever you need, refresh your knowledge, and make the most of the resources throughout your learning journey.
CMI Level 2 Award in Team Leading Frequently Asked Questions
You have questions, and we have all the answers
The CMI Level 2 Award in Team Leading is designed for aspiring or newly appointed team leaders who are looking to build confidence in managing people and tasks. It is also well suited to those who are already in supervisory positions but want to strengthen their leadership skills and gain a recognised qualification that proves their ability to lead effectively.
Academically, the CMI Level 2 Award in Team Leading is set at Level 2 on the Regulated Qualifications Framework (RQF) in England. This means it is broadly equivalent to a GCSE at grades A*–C or a Level 2 NVQ. It is an accessible qualification that provides a strong foundation for anyone looking to progress into more advanced management study at Level 3 or beyond.
The difference between the Award, Certificate, and Diploma lies in the depth of study and the number of units you complete. The Award is the shortest and most focused option, giving you a solid introduction to team leading through a single unit. The Certificate builds on this by requiring the completion of more units, giving a broader understanding of team leading skills. The Diploma is the most comprehensive route, covering multiple aspects of team leadership in greater detail and providing the most in-depth preparation for further management qualifications.
CMI qualifications, including the Level 2 Award in Team Leading, are assessed through written assignments rather than exams. These assignments are designed to test your understanding of leadership principles and your ability to apply them to workplace situations. By basing assessment on practical written work, the qualification ensures that what you learn is directly relevant to your role and can be applied immediately.
The Chartered Manager status is the epitome of professional recognition in the management and leadership field. It signifies a commitment to exceptional management skills and continuing professional development, as well as a demonstrated ability to deliver measurable impact. As the only professional body with a Royal Charter, the CMI is uniquely qualified to award this prestigious designation. As a Chartered Manager, you would be able to indicate the prestige of your qualification with the post-nominals ‘CMgr’ following your name on professional documents and platforms including LinkedIn, your CV, or your email signature. Those just starting their careers in management may be interested in Foundation Chartered Manager status, which recognises existing skills and knowledge and provides a pathway to full Chartered Manager status.
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