CMI Level 3 Certificate Principles of Management and Leadership

Learners must select and complete 2 units to a minimum of 130 Total Unit Time (TUT) hours and 13 credits to achieve this qualification.

301 – Principles of Management and Leadership – 33 GLH, 70 TUT & 7 CRD
302 – Managing a Team to Achieve Results – 23 GLH, 60 TUT & 6 CRD
303 – Managing Individuals to be Effective in their Role – 19 GLH, 50 TUT & 5 CRD
304 – Principles of Communication in the Workplace – 18 GLH, 50 TUT & 5 CRD
305 – Building Stakeholder Relationships using Effective Communication – 20 GLH, 40 TUT & 4 CRD
306 – Principles of Equality, Diversity and Inclusive Working Practice – 24 GLH, 60 TUT & 6 CRD
307 – Developing the Knowledge, Skills and Abilities of Individuals and Teams – 15 GLH, 40 TUT & 4 CRD
308 – Managing Volunteers – 25 GLH, 50 TUT & 5 CRD
309 – Responding to Conflict in the Workplace – 13 GLH, 30 TUT & 3 CRD
310 – Supporting Teams and Individuals Through Change – 17 GLH, 50 TUT & 5 CRD
311 – Contributing to the Delivery of a Project – 30 GLH, 60 TUT & 6 CRD
312 – Managing Daily Activities to Achieve Results – 21 GLH, 40 TUT & 4 CRD
313 – Developing and Sharing Good Practice – 19 GLH, 50 TUT & 5 CRD
314 – Managing Budgets and Resources – 25 GLH, 50 TUT & 5 CRD
315 – Principles of Health and Safety in a Work Setting – 24 GLH, 60 TUT & 6 CRD
316 – Monitoring Quality to Improve Outcomes – 24 GLH, 50 TUT & 5 CRD
317 – Supporting the Delivery of Customer Service – 19 GLH, 50 TUT & 5 CRD
318 – Managing Data and Information – 21 GLH, 50 TUT & 5 CRD
319 – Managing Meetings – 19 GLH, 40 TUT & 4 CRD
320 – Presenting for Success – 18 GLH, 50 TUT & 5 CRD
321 – Managing Own Personal and Professional Development – 20 GLH, 50 TUT & 5 CRD

Team Leader
Supervisor
Floor Leader
Team Coordinator
Helpdesk Manager
Trainee Supervisor

• Level 3 Certificate in Principles of Management and Leadership
• 12 months unlimited access
• Student mentor
• Student care team
• Career support