CMI Level 5 Certificate in Management and Leadership
- Optimise your potential as a novice or seasoned Middle Manager
- Be counted amongst certified Chartered Management Institute (CMI) management & leadership professionals
- Refine your management skills and establish yourself as an adept, outstanding Manager
- Qualify and validate your skills with the support of expert Tutors, Study Coaches, and Recruitment Advisors
CMI Level 5 Certificate
The CMI Level 5 Certificate in Management and Leadership qualification is ideal for middle managers who are typically accountable to senior managers or business owners.
This course will also build on your problem-solving skills and provide you with a deeper understanding of management. CMI certifications are internationally recognised, and show employers you have exceptional leadership skills and are committed to Continuing Professional Development.
You can benefit from joining the majority of our students by following this Level 5 qualification with the CMI Level 5 Diploma in Management and Leadership to validate your experience, knowledge, and skills.
You are eligible for, subject to your package choice and support requirements:
- Consultation with a Career Consultant to corroborate your course choice
- Full selection of CMI Level 5 study units as offered by the CMI
- Pre-marking and official marking for assignments to ensure you have the best chance possible at achieving success
- Access to a full Support Team including a certified Tutor and Study Coach for assistance with study queries
- CMI Membership with exclusive benefits
- A professional, Management-oriented CV rewrite
- A LinkedIn profile overhaul to maximise your new networking opportunities
Certification: CMI Level 5 Certificate in Management and Leadership
Vendor: Chartered Management Institute (CMI)
Course prerequisite: There are no formal prerequisites to study this qualification
Study time: 130 hours
Certification requirements: You will need to select and complete any combination of units to a minimum of 13 credits (130 TQT hours) to achieve this qualification. There is a barred combination of units – learners taking 502 cannot select 503, 505, or 511, and learners taking 526 cannot select 501 or 502. Learners cannot select Unit 608 as part of this qualification.
Why study with us?
We care about your return on investment
From the moment you enquire, we want to ensure that you are making the right decision about where you invest your time and resources – that’s why we consult with you to ensure your development goals align with your skills and experience.
We value quality
Our staff comprises of certified professionals who are passionate about your success, and our learning materials have been rigorously assessed to ensure adherence to industry standards. We value quality and want to ensure you get the best out of your learning journey.
We have the experience
With thousands of reviews, a consistent TrustScore of 4.9 out of 5, and having helped professionals realise their potential since 2007, we want you to have peace of mind regarding your course and career decisions.
ITonlinelearning (provider number C10436701) is a CMI Approved Centre (AP), which means that this certification has been rigorously assessed and approved to meet industry standards.
Since 1947, the Chartered Management Institute has empowered management and leadership professionals. The CMI upholds the highest standards of the profession and offers Chartered Manager Status through their Royal Charter, bringing together a global community of passionate & dedicated managers.
Established in the aftermath of the Second World War, their mission was to help rebuild the UK by raising the quality and standard of management. CMI developed the first diploma in management, and they are still dedicated to improving management practice today.
Chartered Manager Status
If you have more than 3 years of experience in a professional management and leadership at this level and you opt to complete a Diploma, you are eligible for Chartered Manager Status! Once finalising your status, you can add the post-nominals ‘CMgr’ (Chartered Manager) after your name in your CV or LinkedIn profile to showcase this prestige (for example, John Smith CMgr).
Foundation Chartered Manager Status is automatically awarded to those with a Certificate or Diploma at this level, so long as you have less than 3 years of management experience. Once obtaining Foundation Chartered Manager Status, you can add the post-nominals ‘fCMgr’ (Foundation Chartered Manager) after your name in your CV or LinkedIn profile to showcase this prestige (for example, John Smith fCMgr).
Once you have completed your CMI qualification, it stays with you for life! You need not renew or re-certify once passing your assignments.
We are an Accredited Training Organisation (ATO) for the UK’s most esteemed learning providers
The Key to Your Success
Your Expert Career Consultant has received extensive training in the solutions we offer, and they understand that making the wrong choice can have a negative impact on your career, and overall well-being. They’re here to:
- Get to know you, your goals, and your experience
- Help you through the best options for you
- Make sure you choose the right path: financially, psychologically, and professionally.
Career and Progression Prospects
Management is used in a plethora of sectors, but here are a few roles you’re qualified to explore with this certification:
Whether you’re an ambitious highflyer or at the start of your management journey, CMI offers a host of benefits to support you through your career journey:
Your Success is Assured
Expert Career Consultants
Our expert Career Consultants select qualifications that align perfectly with your aspirations by collaborating with you to identify your desired end-goal.
Our certified Tutors are there to assist you with course questions, exam queries, and revision so you have all the support you need to ace your exams.
Study Coaches and Mentors
Your Study Coach and Mentor is dedicated to guiding and supporting you throughout your journey by providing motivation, encouragement, and monitoring progress.
Experienced Recruitment Advisors
Your Recruitment Advisor will provide you with the tools you need to succeed, like an industry-oriented CV, Linkedin profile overhaul, and exclusive resources.
Handpick Your Curriculum
ITonlinelearning offers all the Level 5 study units from the CMI – so you have the widest selection available to tailor a study programme that best suits you and your career!
To achieve the CMI Level 5 Certificate in Management and Leadership, you will need to complete a combination of modules below to a minimum or 130 TUT (Total Unit Time) hours and 13 credits. There is a barred combination of units – learners taking 502 cannot select 503, 505 or 511, and learners taking 526 cannot select 501 or 502.
Being equipped with the knowledge, skills and behaviours to manage and lead in a variety of organisational settings is essential if an individual and their organisation are to succeed.
This unit has been designed for learners who want to develop or sharpen their professional edge and enhance personal effectiveness. Learners will evaluate the impact of an organisation’s structure and governance on management and leadership. They will explore theoretical models, management and leadership styles as well as approaches designed to promote a culture of mutual trust, respect and support.
The ability to lead individuals and teams to success is arguably the most important skill a manager can possess.
This unit focuses on the essential management and leadership skills required to fulfil this challenging but rewarding role. The unit opens by focusing on the theoretical and practical approaches to developing, leading, and managing teams (remote or multi-disciplinary). The manager will look at techniques to assess current and future team capabilities, including the role of recruitment, selection and staff development which supports this. On successful completion of the unit, the manager will not only know the principles of managing individuals and teams, but they will understand approaches for supporting, motivating as well as inspiring teams and individuals to exceed expectations.
When individuals and teams are managed well, organisations thrive and staff satisfaction increases.
The aim of this unit is to equip managers with an in-depth understanding of the theoretical and practical approaches to leading and managing teams effectively. Managers will identify the techniques used to monitor and manage individual and team performance, assess current and future capabilities and adopt approaches to respond to these. On successful completion of the unit, managers will not only understand how to meet the challenge of leading individuals and teams, they will know how to support, motivate and inspire them to exceed expectations.
Managing the performance of staff is essential to the smooth running of an organisation.
This unit evaluates the reasons for managing performance and the approaches that can be used. It explores methods of rewarding the performance of individuals who exceed expectations, and analyses ways of managing under performance in a professional and supportive manner. This unit focuses on the way performance management, when used effectively, is able to impact on individual and organisational achievement.
Teams play a vital role in enabling organisations to achieve their goals.
This unit focuses on the purpose and characteristics of successful teams. Learners’ will review theoretical and practical approaches to team formation; and be able to analyse, and respond to challenges which occur when new teams are formed proactively
Effective management of equality and diversity not only benefits staff and stakeholders, it can positively impact on an organisation’s achievement.
This unit has been designed to enable the learner to analyse the requirements for managing, monitoring and reporting on equality, diversity and inclusion. It focuses on the skills required to lead by example and how to adapt leadership styles to support others to see the benefits of inclusive practice. On successful completion of the unit, learners will be armed with the knowledge required to develop and implement an Equality action plan, and monitor its outcomes to make continuous improvement.
Coaching and mentoring are proven techniques used to enhance the skills, knowledge, talents and potential of individuals as part of an organisational learning and development strategy.
This unit explores the principles and practices of coaching and mentoring, and the impact these techniques can have in the development of a high-performance culture.
Having a skilled and talented workforce is fundamental if an organisation is to succeed. As responsibility for individual and team development becomes increasingly devolved to managers, it is essential they have the knowledge, skills and capabilities to ensure development needs are successfully met.
This unit has been designed to enable the learner to understand the role of the manager in workforce development, and the scope and purpose of development activities. They will also have opportunity to explore innovative approaches for delivering workforce development and how well chosen learning and development activities can contribute to a talent management strategy
Good relationships, whether they are with customers, suppliers, partners or staff, are a key contributor to an organisation’s success. To build stakeholder relationships that are long lasting and sustainable, they need to be planned and developed.
This unit explores the types and purposes of stakeholder relationships and the skills required to overcome challenges and manage these effectively.
Managing conflict takes resilience. It requires the ability to evaluate complex information, make evidence based judgements and act professionally within the bounds of organisational and legal frameworks.
This unit is designed to equip the learner with strategies to manage conflict with confidence, find creative solutions and make difficult decisions.
Recruiting and selecting staff is a major challenge in a competitive market. Organisations are increasingly looking for innovative approaches to recruit individuals from the broadest talent pool.
This unit has been designed to equip learners with an understanding of the factors which impact on recruitment. They will know how to develop plans and strategies for selecting staff, and identify approaches for retaining the best of the best.
All organisations need a workforce with skills and behaviours that will better enable them to meet their objectives. In competitive environments, having the right people in the right place and at the right time continues to be a challenge.
The aim of this unit is to enable managers to understand the rationale for workforce planning and know how to develop a workforce plan to meet organisational objectives.
The ability to manage projects is a vital skill for all managers.
This unit focuses on the knowledge and skills required to manage projects successfully and overcome problems and challenges. It requires the learner to evaluate the methods and tools for planning tasks and activities, as well as knowing how to implement and manage project activities, build stakeholder relationships, manage resources and risk, monitor progress and report on outcomes.
Change is inevitable if an organisation is to maintain competitiveness and currency of practice.
This unit has been designed to enable the learner to evaluate types and reasons for change within organisations and be able to select and apply theoretical models for its management. The purpose is not only to enable learners to develop the skills to manage change and achieve set objectives, but to do so in a professional manner with open and honest communication throughout the entire process
The ability to translate organisational objectives into operational plans is an essential management skill.
This unit opens with the importance of understanding the strategic direction of the organisation and how to contribute to the strategic planning process. It then focuses on the knowledge and skills required to create and deliver operational plans. This includes the need to set key performance indicators, monitor quality and outcomes against the plan, and know how to effectively report on findings.
Inadequate resourcing can impact on the ability to achieve objectives; whilst being over resourced has financial implications.
This unit has been designed to enable managers to understand and respond to the challenge of managing and monitoring resources. Learners will understand the importance of effective and efficient resource use, identify and plan resource requirements and know how to procure resources in line with regulatory requirements.
Innovation has the power to transform organisations, teams and individual performance. When a culture of innovation and entrepreneurship thrives, new ideas and initiatives flourish.
This unit has been designed to enable learners to identify opportunities for innovation in the workplace (which may be in the form of new working practices, processes, new products or services), analyse the rationale for developing initiatives and know how to turn ideas into reality
Business outcomes are optimised when risks are identified and managed effectively.
This unit has been designed to equip learners with an understanding of the scope and purpose of business risk management. This includes an evaluation of the types of business risks, the governance and approaches for managing these effectively, and how risk management can be implemented successfully within organisations.
Quality may be defined as excellence, capacity, grade, worth or meeting customer expectations. Whilst the definition of quality can easily be found in a dictionary it is much harder to develop and maintain.
This unit looks at the challenge of developing quality within organisations. It focuses on embedding continuous improvement into working practices. On successful achievement of this unit learners will understand the scope and purpose of quality management, approaches, tools and techniques for managing quality and how to judge its success.
Financial management skills are essential for all managers regardless of whether there is a dedicated finance team within an organisation. Financial acumen enhances decision making skills, which in turn supports management of projects, tasks and functional areas.
This unit has been designed to enable learners to understand how financial systems within organisations operate. Learners will evaluate the sources of finance for organisations, and understand the principles for setting and managing budgets in line with regulatory and organisational guidelines. This unit has been designed to enhance the learner’s confidence and credibility in financial management, which will translate into improved management skills.
The ability to analyse and manage data and information can lead to increased competitiveness, innovation, productivity and customer satisfaction. However, with data and information volumes increasing at unprecedented levels, the ability to interpret, use, and harness ‘big data’ can become an organisational challenge.
The aim of this unit is to equip learners with an understanding of the purpose and practices of interpreting, managing and presenting business data and information to inform decision making.
Delivering an exceptional customer experience is a challenge which requires skill, commitment, and an in-depth understanding of customer needs.
The aim of the unit is to develop managers understanding of their role and responsibilities in managing the customer experience. Learners will develop an understanding of the key features of a customer service culture and the customer journey, which if managed effectively will impact on an organisations success.
Marketing products and services is an activity which can be applied to a myriad of different business contexts. From utilising technology to create new processes and support services to improve the customer experience, through to developing or adapting products or services to meet changing needs, the principles of marketing remain the same.
The aim of this unit is for the learner to understand the role of marketing to achieve organisational objectives. The learner will analyse the marketing environment, understand how to market a product or service and know how to judge the success of marketing outcomes
Research into approaches to management and leadership can lead to dynamic results. Innovation, product development, performance improvement, change, customer service excellence, strategy and problem solving are just some of the results. Without research business can stagnate.
The aim of the unit is for the learner to conduct management research which will have an impact on individual and/or organisational practice. It is expected that learners will plan and manage a genuine project in the workplace or an academic enquiry relevant to an identified business need or challenge.
Reflective practice is an essential management tool which supports the development of knowledge, skills and behaviours in the workplace. By consciously analysing own performance, decision making, leadership and management skills (in different situational contexts); opportunities for on-going development can be identified.
The aim of the unit is to equip learners with the understanding of the value of reflective practice, and how reflection can be used as the basis of a meaningful personal and professional development
The aim of this unit is to develop managers’ understanding of ethical leadership and the impact of culture and values on leadership. Managers will examine leadership models and the concept of empowerment, with consideration of techniques and methods for leading others.
Corporate Social Responsibility (CSR) and sustainability are topics keenly related to organisational accountability. Definitions and approaches taken to manage and lead CSR and sustainability vary according to the type and purpose of an organisation and its governance. Approaches typically include the development of aims and objectives, policy and strategy, with the intent to address the impact of an organisation’s activity on society, the environment and a commitment to ethical and responsible conduct.
*Unit 608 may only be selected as part of the Level 5 Diploma or Extended Diploma
View Our Success Stories
Our TrustScore maintains a steady rating of 4.9 out of 5 stars for excellent service, but don’t take our word for it.
Projecting Your Salary
We want to help you achieve the best outcome in your studies so that you can flourish in your selected development pathway.
Senior Operations Manager
Why Choose ITonlinelearning?
You will benefit from our perfected learning & development formula by enjoying support that forms the crux of our values and mission. Our TrustScore of 4.9 has remained consistent with thousands of 5-star reviews, so we’re happy to report that our customers agree.
When we say accredited, we mean that official experts from our licensed organisations have evaluated and approved our training material to ensure it meets their refined standards. These qualifications thus make you a credible and reliable professional.
There is no one-size-fits-all approach to achieving personal and professional goals. You deserve career consulting and employability advice tailored toward your specific skills, experience, and aspirations – luckily, this is our forte.
To drive your success forward to the finishing line of your goals, our team comprises of professionals available at the press of a button to provide clarity on questions you have regarding your exam booking and preparation, portal and logins, assignments, as well as quizzes. You can also access one-to-one Tutor and Mentor Support so that your queries can be resolved swiftly and comprehensively. Our Tutors are experienced and certified in their fields, too!
Your certification will provide you with a significant competitive advantage by validating your skills and knowledge – with that, you can either contribute toward your current company or grow in another one.
You shouldn’t have to sacrifice your lifestyle in order to advance your skills. With your development at the forefront of our mission, we have personalised financing options so that you can live comfortably whilst investing in your future.
Validate Your Expertise
Hard work pays off: you will receive a certificate accredited by the prestigious, globally recognised Chartered Management Institute once you have completed this qualification. This certificate is a testament to your skills and is highly regarded in the UK.
Browse Our Digital Shelves for Related Courses
JOIN THOUSANDS OF SUCCESSFUL GRADUATES
CMI Level 5 Diploma in Customer Service Management
The CMI Level 5 Diploma in Management and Leadership: Customer Service Management will further develop your skills in guiding and directing, monitoring team performance, supporting daily operations, and implementing effective customer service strategies.
CMI Level 6 Award in Professional Management and Leadership
The CMI Level 6 qualifications are intended for individuals looking to improve their professional management and leadership skills.
CMI Level 6 Certificate in Professional Management and Leadership
The CMI Level 6 Certificate is ideal for individuals wishing to further develop their professional management and leadership practice and drive business activities in a senior, regional specialist or director level management and leadership role.
CMI Level 5 Certificate in Management & Leadership
Frequently Asked Questions
You have questions, and we have all the answers
The Level 5 CMI qualification is intended for mid-Managers, Operational, and Departmental Managers looking to grow their existing skills in management and leadership and move toward more senior Management opportunities.
The Level 5 CMI qualification is equivalent to a Foundation Degree and Higher National Diploma (HND) in academic terms.
CMI qualifications are available at different levels of depth and duration. Awards are the shortest and most concise qualification type. Certificates provide a broader base of knowledge and skills and take longer to complete. Diplomas provide a comprehensive and extensive program of learning and typically take the longest of to complete.
CMI qualifications do not require individuals to take any official exams. However, a series of assignments must be completed and assessed by CMI-qualified Tutors before a qualification can be awarded. These assignments are research-based and have specific requirements, including font size and structure, as well as word limits that vary depending on the award, certificate, diploma, or extended diploma, and the level of the qualification.
The Chartered Manager status is the epitome of professional recognition in the management and leadership field. It signifies a commitment to exceptional management skills and continuing professional development, as well as a demonstrated ability to deliver measurable impact. As the only professional body with a Royal Charter, the CMI is uniquely qualified to award this prestigious designation. As a Chartered Manager, you would be able to indicate the prestige of your qualification with the post-nominals ‘CMgr’ following your name on professional documents and platforms including LinkedIn, your CV, or your email signature. Those just starting their careers in management may be interested in Foundation Chartered Manager status, which recognises existing skills and knowledge and provides a pathway to full Chartered Manager status.