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CMI Level 5 Diploma in Management and Leadership

  • Optimise your potential as a novice or seasoned Middle Manager
  • Be counted amongst certified Chartered Management Institute (CMI) management & leadership professionals
  • Refine your management skills and establish yourself as an adept, outstanding Manager
  • Qualify and validate your skills with the support of expert Tutors, Study Coaches, and Recruitment Advisors
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    CMI Level 5 Diploma

    The CMI Level 5 Diploma in Management and Leadership qualification is ideal for Operational, Divisional, Departmental, and Specialist Managers.

    This Diploma focuses on specific leadership areas. It will further develop your personal management capabilities, decision-making skills, operational skills, as well as managing team dynamics and delegation capability.

    You can benefit from joining the majority of our students by following this Level 5 qualification with the CMI Level 7 Diploma in Strategic Management and Leadership Practice to validate your experience, knowledge, and skills after climbing the career ladder.

    Certification details

    Fully-Accredited
    ITonlinelearning (provider number C10436701) is a CMI Approved Centre (AP), which means that this certification has been rigorously assessed and approved to meet industry standards.

    Your Certificate
    Hard work pays off: you’ll receive a CMI Level 5 Diploma in Management and Leadership (qualification number: 603/2392/9) once you have completed your final unit in this qualification.

    Certification: CMI Level 5 Diploma in Management and Leadership
    Vendor: Chartered Management Institute (CMI)
    Course prerequisite: There are no formal prerequisites to study this qualification
    Study time: 370 hours
    Certification requirements: You will need to complete a combination to a minimum of 37 credits (370 TQT hours) to achieve this qualification. There is a barred combination of units – learners taking 502 cannot select 503, 505, or 511, and learners taking 526 cannot select 501 or 502.

    What’s included?

    You are eligible for, subject to your package choice and support requirements:

    • Consultation with a Career Consultant to corroborate your course choice
    • 12 months’ access to all CMI Level 5 study units & assignments
    • The official CMI Level 5 Diploma in Management & Leadership
    • Depending on your experience level, you could be eligible for Foundation or full-fledged Chartered Manager Status
    • Draft checking & official marking for assignments, as well as 1 free re-take
    • Access to a full Support Team including a Tutor and Study Coach
    • CMI Membership with exclusive benefits
    • A professional, Management-oriented CV rewrite*
    • A LinkedIn profile overhaul to maximise your new networking opportunities*

    *Value-added service that can be added at an additional cost

    Claim Your Post-Nominals

    Want to command the highest esteem as a qualified Management Professional? Do you want to add the renowned “CMgr” post-nominals after your name to showcase your prestige?

    You are eligible for full-fledged Chartered Manager Status if you complete a CMI Diploma or Extended Diploma (at Level 5 or higher) and have more than 3 years’ experience in a management role.

    On your way to becoming a Chartered Manager? Why not take the first step with Foundation Chartered Manager Status, so that you can add the post-nominals “fCMgr” after your name?

    You are automatically awarded Foundation Chartered Manager Status if you have achieved the CMI Level 5 Certificate in Management & Leadership, or if you have achieved the CMI Level 5 Diploma in Management & Leadership with less than 3 years’ experience.

    Who are the CMI?

    Since 1947, the Chartered Management Institute has empowered management and leadership professionals. The CMI upholds the highest standards of the profession and offers Chartered Manager Status through their Royal Charter, bringing together a global community of passionate & dedicated managers.

    Established in the aftermath of the Second World War, their mission was to help rebuild the UK by raising the quality and standard of management. CMI developed the first diploma in management, and they are still dedicated to improving management practice today.

    Choosing Us for Your CMI Training Means

    Full Choice of CMI Study Units

    You get access to the widest selection of Study Units available directly from the CMI to tailor a study programme that best suits you and your career.

    Draft Checking & 1 Free Re-take

    Over and above your official assignment submission to the CMI that results in a pass or refer outcome, our in-house CMI Tutor and Study Coach checks your assignment draft. We review your assignment to give you feedback on the subject matter, provide you with advice, and ensure you are aware of any areas that need improvement – all to maximise your chances of getting a pass on the first try! Plus, you’re eligible for one free retake for each assignment.

    CMI Study Coach and Mentor

    You will have access to a CMI Study Coach and Mentor to keep you on track with your studies, provide you with study support, and help ensure you complete your studies successfully. Learners just like you regularly highlight the value of having a Study Coach and Mentor (in their learner surveys) in terms of helping them successfully achieve their qualifications in the most effective way.

    Career Services

    Your personal, specialist Recruitment Advisor will provide you with a professional CV review, LinkedIn profile overhaul, interview support, and career coaching so that you can fully utilise the new networking opportunities you have access to!

    CMI Membership

    You will gain exclusive access to the CMI so that you can benefit from continued professional development (CPD), career tools, webinars, articles, events, and networking with other CMI professionals!

    Duration

    With ITonlinelearning, you get 12 months’ unlimited access to your course – so you can access CMI’s Management Diagnostics Tool, Knowledge & Insights Hub, Events & Webinars, CPD Record, Mentoring, Management Direct, Career Development Centre, and Qwell Mental Health Support. 

    We are an Accredited Training Organisation (ATO) for the UK’s most esteemed learning providers

    Why Choose CMI?

    UK-Endorsed Accreditation

    Hard work pays off: you’ll receive a certificate accredited by the prestigious, globally recognised Chartered Management Institute once you have completed this qualification: a highly regarded testament to your skills.

    Improved Career Prospects

    A whopping 80% of Managers said that gaining a CMI qualification is a key element of becoming a professional manager!

    You Get Post-Nominals

    Want to command the highest esteem as a qualified Management Professional? Do you want to add the renowned “CMgr” post-nominals after your name to showcase your prestige? With CMI, you can!

    Helping You Help Your Team

    About 79% of CMI qualification holders confirmed that their new skills have increased overall team performance – which is great if you’re looking to increase your salary on an individual- and team-basis.

    Get a Foundation Degree Equivalent

    When you complete the CMI Level 5 Diploma, you earn the academic equivalent of a Foundation Degree in Management and Leadership.

    Assignment-Based Qualifications

    Did you know that assignment-based assessment yields better results than examinations, likely because of the lack of feedback in exam-based qualifications? Well, CMI qualifications are assessed purely through assignment completion.

    There are currently 43,349 Operations Manager jobs in the UK.
    Source: Adzuna

    Handpick Your Curriculum

    ITonlinelearning offers all the Level 5 study units from the CMI – so you have the widest selection available to tailor a study programme that best suits you and your career!

    To achieve the CMI Level 5 Diploma in Management and Leadership, you will need to complete a combination of modules below to a minimum or 370 TUT (Total Unit Time) hours and 37 credits. There is a barred combination of units – learners taking 502 cannot select 503, 505 or 511, and learners taking 526 cannot select 501 or 502.

    UNIT 501 THE PRINCIPLES OF MANAGEMENT AND LEADERSHIP WITHIN AN ORGANISATION CONTEXT (7 CRD & 70 TUT)

    Being equipped with the knowledge, skills and behaviours to manage and lead in a variety of organisational settings is essential if an individual and their organisation are to succeed.

    This unit has been designed for learners who want to develop or sharpen their professional edge and enhance personal effectiveness. Learners will evaluate the impact of an organisation’s structure and governance on management and leadership. They will explore theoretical models, management and leadership styles as well as approaches designed to promote a culture of mutual trust, respect and support.

    UNIT 502 PRINCIPLES OF DEVELOPING, MANAGING AND LEADING INDIVIDUALS AND TEAMS TO ACHIEVE SUCCESS (6 CRD & 60 TUT)

    The ability to lead individuals and teams to success is arguably the most important skill a manager can possess.

    This unit focuses on the essential management and leadership skills required to fulfil this challenging but rewarding role. The unit opens by focusing on the theoretical and practical approaches to developing, leading, and managing teams (remote or multi-disciplinary). The manager will look at techniques to assess current and future team capabilities, including the role of recruitment, selection and staff development which supports this. On successful completion of the unit, the manager will not only know the principles of managing individuals and teams, but they will understand approaches for supporting, motivating as well as inspiring teams and individuals to exceed expectations.

    UNIT 503 PRINCIPLES OF MANAGING AND LEADING INDIVIDUALS AND TEAMS TO ACHIEVE SUCCESS (5 CRD & 50 TUT)

    When individuals and teams are managed well, organisations thrive and staff satisfaction increases.

    The aim of this unit is to equip managers with an in-depth understanding of the theoretical and practical approaches to leading and managing teams effectively. Managers will identify the techniques used to monitor and manage individual and team performance, assess current and future capabilities and adopt approaches to respond to these. On successful completion of the unit, managers will not only understand how to meet the challenge of leading individuals and teams, they will know how to support, motivate as well as inspire them to exceed expectations.

    UNIT 504 MANAGING PERFORMANCE (5 CRD & 50 TUT)

    Managing the performance of staff is essential to the smooth running of an organisation.

    This unit evaluates the reasons for managing performance and the approaches that can be used. It explores methods of rewarding the performance of individuals who exceed expectations, and analyses ways of managing under performance in a professional and supportive manner. This unit focuses on the way performance management, when used effectively, is able to impact on individual and organisational achievement.

    UNIT 505 FORMING SUCCESSFUL TEAMS (4 CRD & 40 TUT)

    Teams play a vital role in enabling organisations to achieve their goals.

    This unit focuses on the purpose and characteristics of successful teams. Learners’ will review theoretical and practical approaches to team formation; and be able to analyse, and respond to challenges which occur when new teams are formed proactively

    UNIT 506 MANAGING EQUALITY, DIVERSITY AND INCLUSION (5 CRD & 50 TUT)

    Effective management of equality and diversity not only benefits staff and stakeholders, it can positively impact on an organisation’s achievement.

    This unit has been designed to enable the learner to analyse the requirements for managing, monitoring and reporting on equality, diversity and inclusion. It focuses on the skills required to lead by example and how to adapt leadership styles to support others to see the benefits of inclusive practice. On successful completion of the unit, learners will be armed with the knowledge required to develop and implement an Equality action plan, and monitor its outcomes to make continuous improvement.

    UNIT 507 PRINCIPLES OF DELIVERING COACHING AND MENTORING (5 CRD & 50 TUT)

    Coaching and mentoring are proven techniques used to enhance the skills, knowledge, talents and potential of individuals as part of an organisational learning and development strategy.

    This unit explores the principles and practices of coaching and mentoring, and the impact these techniques can have in the development of a high-performance culture.

    UNIT 508 PRINCIPLES OF DEVELOPING A SKILLED AND TALENTED WORKFORCE (4 CRD & 40 TUT)

    Having a skilled and talented workforce is fundamental if an organisation is to succeed. As responsibility for individual and team development becomes increasingly devolved to managers, it is essential they have the knowledge, skills and capabilities to ensure development needs are successfully met.

    This unit has been designed to enable the learner to understand the role of the manager in workforce development, and the scope and purpose of development activities. They will also have opportunity to explore innovative approaches for delivering workforce development and how well chosen learning and development activities can contribute to a talent management strategy

    .

    UNIT 509 MANAGING STAKEHOLDER RELATIONSHIPS (4 CRD & 40 TUT)

    Good relationships, whether they are with customers, suppliers, partners or staff, are a key contributor to an organisation’s success. To build stakeholder relationships that are long lasting and sustainable, they need to be planned and developed.

    This unit explores the types and purposes of stakeholder relationships and the skills required to overcome challenges and manage these effectively.

    UNIT 510 MANAGING CONFLICT (5 CRD & 50 TUT)

    Managing conflict takes resilience. It requires the ability to evaluate complex information, make evidence based judgements and act professionally within the bounds of organisational and legal frameworks.

    This unit is designed to equip the learner with strategies to manage conflict with confidence, find creative solutions and make difficult decisions.

    UNIT 511 PRINCIPLES OF RECRUITING, SELECTING AND RETAINING TALENT (5 CRD & 50 TUT)

    Recruiting and selecting staff is a major challenge in a competitive market. Organisations are increasingly looking for innovative approaches to recruit individuals from the broadest talent pool.

    This unit has been designed to equip learners with an understanding of the factors which impact on recruitment. They will know how to develop plans and strategies for selecting staff, and identify approaches for retaining the best of the best.

    UNIT 512 WORKFORCE PLANNING (4 CRD & 40 TUT)

    All organisations need a workforce with skills and behaviours that will better enable them to meet their objectives. In competitive environments, having the right people in the right place and at the right time continues to be a challenge.

    The aim of this unit is to enable managers to understand the rationale for workforce planning and know how to develop a workforce plan to meet organisational objectives.

    UNIT 513 MANAGING PROJECTS TO ACHIEVE RESULTS (6 CRD & 60 TUT)

    The ability to manage projects is a vital skill for all managers.

    This unit focuses on the knowledge and skills required to manage projects successfully and overcome problems and challenges. It requires the learner to evaluate the methods and tools for planning tasks and activities, as well as knowing how to implement and manage project activities, build stakeholder relationships, manage resources and risk, monitor progress and report on outcomes.

    UNIT 514 MANAGING CHANGE (5 CRD & 50 TUT)

    Change is inevitable if an organisation is to maintain competitiveness and currency of practice.

    This unit has been designed to enable the learner to evaluate types and reasons for change within organisations and be able to select and apply theoretical models for its management. The purpose is not only to enable learners to develop the skills to manage change and achieve set objectives, but to do so in a professional manner with open and honest communication throughout the entire process

    UNIT 515 CREATING AND DELIVERING OPERATIONAL PLANS (6 CRD & 60 TUT)

    The ability to translate organisational objectives into operational plans is an essential management skill.

    This unit opens with the importance of understanding the strategic direction of the organisation and how to contribute to the strategic planning process. It then focuses on the knowledge and skills required to create and deliver operational plans. This includes the need to set key performance indicators, monitor quality and outcomes against the plan, and know how to effectively report on findings.

    UNIT 516 PLANNING, PROCURING AND MANAGING RESOURCES (6 CRD & 60 TUT)

    Inadequate resourcing can impact on the ability to achieve objectives; whilst being over resourced has financial implications.

    This unit has been designed to enable managers to understand and respond to the challenge of managing and monitoring resources. Learners will understand the importance of effective and efficient resource use, identify and plan resource requirements and know how to procure resources in line with regulatory requirements.

    UNIT 517 PRINCIPLES OF INNOVATION (5 CRD & 50 TUT)

    Innovation has the power to transform organisations, teams and individual performance. When a culture of innovation and entrepreneurship thrives, new ideas and initiatives flourish.

    This unit has been designed to enable learners to identify opportunities for innovation in the workplace (which may be in the form of new working practices, processes, new products or services), analyse the rationale for developing initiatives and know how to turn ideas into reality

    UNIT 518 MANAGING RISK (6 CRD & 60 TUT)

    Business outcomes are optimised when risks are identified and managed effectively.

    This unit has been designed to equip learners with an understanding of the scope and purpose of business risk management. This includes an evaluation of the types of business risks, the governance and approaches for managing these effectively, and how risk management can be implemented successfully within organisations.

    .

    UNIT 519 MANAGING QUALITY AND CONTINUOUS IMPROVEMENT (6 CRD & 60 TUT)

    Quality may be defined as excellence, capacity, grade, worth or meeting customer expectations. Whilst the definition of quality can easily be found in a dictionary it is much harder to develop and maintain.

    This unit looks at the challenge of developing quality within organisations. It focuses on embedding continuous improvement into working practices. On successful achievement of this unit learners will understand the scope and purpose of quality management, approaches, tools and techniques for managing quality and how to judge its success.

    UNIT 520 MANAGING FINANCE (6 CRD & 60 TUT)

    Financial management skills are essential for all managers regardless of whether there is a dedicated finance team within an organisation. Financial acumen enhances decision making skills, which in turn supports management of projects, tasks and functional areas.

    This unit has been designed to enable learners to understand how financial systems within organisations operate. Learners will evaluate the sources of finance for organisations, and understand the principles for setting and managing budgets in line with regulatory and organisational guidelines. This unit has been designed to enhance the learner’s confidence and credibility in financial management, which will translate into improved management skills.

    UNIT 521 USING DATA AND INFORMATION FOR DECISION MAKING (5 CRD & 50 TUT)

    The ability to analyse and manage data and information can lead to increased competitiveness, innovation, productivity and customer satisfaction. However, with data and information volumes increasing at unprecedented levels, the ability to interpret, use, and harness ‘big data’ can become an organisational challenge.

    The aim of this unit is to equip learners with an understanding of the purpose and practices of interpreting, managing and presenting business data and information to inform decision making.

    UNIT 522 MANAGING THE CUSTOMER EXPERIENCE (5 CRD & 50 TUT)

    Delivering an exceptional customer experience is a challenge which requires skill, commitment, and an in-depth understanding of customer needs.

    The aim of the unit is to develop managers understanding of their role and responsibilities in managing the customer experience. Learners will develop an understanding of the key features of a customer service culture and the customer journey, which if managed effectively will impact on an organisations success.

    UNIT 523 PRINCIPLES OF MARKETING PRODUCTS AND SERVICES (6 CRD & 60 TUT)

    Marketing products and services is an activity which can be applied to a myriad of different business contexts. From utilising technology to create new processes and support services to improve the customer experience, through to developing or adapting products or services to meet changing needs, the principles of marketing remain the same.

    The aim of this unit is for the learner to understand the role of marketing to achieve organisational objectives. The learner will analyse the marketing environment, understand how to market a product or service and know how to judge the success of marketing outcomes

    UNIT 524 CONDUCTING A MANAGEMENT PROJECT (10 CRD & 100 TUT)

    Research into approaches to management and leadership can lead to dynamic results. Innovation, product development, performance improvement, change, customer service excellence, strategy and problem solving are just some of the results. Without research business can stagnate.

    The aim of the unit is for the learner to conduct management research which will have an impact on individual and/or organisational practice. It is expected that learners will plan and manage a genuine project in the workplace or an academic enquiry relevant to an identified business need or challenge.

    UNIT 525 USING REFLECTIVE PRACTICE TO INFORM PERSONAL AND PROFESSIONAL DEVELOPMENT (5 CRD & 50 TUT)

    Reflective practice is an essential management tool which supports the development of knowledge, skills and behaviours in the workplace. By consciously analysing own performance, decision making, leadership and management skills (in different situational contexts); opportunities for on-going development can be identified.

    The aim of the unit is to equip learners with the understanding of the value of reflective practice, and how reflection can be used as the basis of a meaningful personal and professional development

    UNIT 526 PRINCIPLES OF LEADERSHIP PRACTICE (8 CRD & 80 TUT)

    The aim of this unit is to develop managers’ understanding of ethical leadership and the impact of culture and values on leadership. Managers will examine leadership models and the concept of empowerment, with consideration of techniques and methods for leading others.

    UNIT 608 STRATEGIC CORPORATE RESPONSIBILITY AND SUSTAINABILITY (6 CRD & 60 TUT)*

    Corporate Social Responsibility (CSR) and sustainability are topics keenly related to organisational accountability. Definitions and approaches taken to manage and lead CSR and sustainability vary according to the type and purpose of an organisation and its governance. Approaches typically include the development of aims and objectives, policy and strategy, with the intent to address the impact of an organisation’s activity on society, the environment and a commitment to ethical and responsible conduct.

    *Unit 608 may only be selected as part of the Level 5 Diploma or Extended Diploma

    The Key to Your Success

    Your Expert Career Consultant has received extensive training in the solutions we offer, and they understand that making the wrong choice can have a negative impact on your career, and overall well-being. They’re here to: 

    • Get to know you, your goals, and your experience 
    • Help you through the best options for you
    • Make sure you choose the right path: financially, psychologically, and professionally. 

    Career and Progression Prospects

    Management is used in a plethora of sectors, but here are a few roles you’re qualified to explore with this certification:

    Operations Manager

    Regional Manager

    Senior Manager

    Department Manager

    Your Success is Assured

    Expert Career Consultants

    Our expert Career Consultants select qualifications that align perfectly with your aspirations by collaborating with you to identify your desired end-goal.

    Certified Tutors

    Our certified Tutors are there to assist you with course questions, exam queries, and revision so you have all the support you need to ace your exams.

    Study Coaches and Mentors

    Your Study Coach and Mentor is dedicated to guiding and supporting you throughout your journey by providing motivation, encouragement, and monitoring progress.

    Experienced Recruitment Advisors

    Your Recruitment Advisor will provide you with the tools you need to succeed, like an industry-oriented CV, LinkedIn profile overhaul, and exclusive resources.

    View Our Success Stories

    Our TrustScore maintains a steady rating of 4.8 out of 5 stars for excellent service, but don’t take our word for it.

    Projecting Your Salary

    We want to help you achieve the best outcome in your studies so that you can flourish in your selected development pathway.

    £39.6K /

    per year

    Manager

    £43.3K /

    per year

    Operations Manager

    £51K /

    per year

    Senior Operations Manager

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    CMI Level 5 Diploma in Management & Leadership
    Frequently Asked Questions

    You have questions, and we have all the answers

    The Level 5 CMI qualification is intended for mid-Managers, Operational, and Departmental Managers looking to grow their existing skills in management and leadership and move toward more senior Management opportunities.

    The Level 5 CMI qualification is equivalent to a Foundation Degree and Higher National Diploma (HND) in academic terms.

    CMI qualifications are available at different levels of depth and duration. Awards are the shortest and most concise qualification type. Certificates provide a broader base of knowledge and skills and take longer to complete. Diplomas provide a comprehensive and extensive program of learning and typically take the longest of to complete.

    CMI qualifications do not require individuals to take any official exams. However, a series of assignments must be completed and assessed by CMI-qualified Tutors before a qualification can be awarded. These assignments are research-based and have specific requirements, including font size and structure, as well as word limits that vary depending on the award, certificate, diploma, or extended diploma, and the level of the qualification.

    The Chartered Manager status is the epitome of professional recognition in the management and leadership field. It signifies a commitment to exceptional management skills and continuing professional development, as well as a demonstrated ability to deliver measurable impact. As the only professional body with a Royal Charter, the CMI is uniquely qualified to award this prestigious designation. As a Chartered Manager, you would be able to indicate the prestige of your qualification with the post-nominals ‘CMgr’ following your name on professional documents and platforms including LinkedIn, your CV, or your email signature. Those just starting their careers in management may be interested in Foundation Chartered Manager status, which recognises existing skills and knowledge and provides a pathway to full Chartered Manager status.