CMI Level 5 Diploma in Management and Leadership
Why Choose Us
The CMI Level 5 Diploma in Management and Leadership is designed for Operational, Divisional, Departmental, and Specialist Managers who want to deepen their leadership expertise and take their careers to the next level. This qualification is ideal for those responsible for managing teams and operations, looking to sharpen their decision-making, delegation, and team management skills.
What’s included
In your CMI Level 5 Diploma in Management and Leadership Course
Sharpen your decision-making, delegation, and team management abilities, all while receiving expert tutor support and connecting with a network of peers to keep you motivated throughout the CMI Level 5 Diploma in Management and Leadership course.
Looking to train your team?
Keeping your team at the forefront of their fields is essential to maintaining a competitive edge. Whether you’re looking to upskill your employees, expand your team’s knowledge base, or ensure your workforce meets UK industry standards, our accredited certifications are designed to help you achieve your goals.
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Handpick Your Units
ITonlinelearning offers all the Level 5 study units from the CMI – so you have the widest selection available to tailor a study programme that best suits you and your career!
To achieve the CMI Level 5 Diploma in Management and Leadership, you will need to complete a combination of modules below to a minimum or 370 TUT (Total Unit Time) hours and 37 credits. There is a barred combination of units – learners taking 502 cannot select 503, 505 or 511, and learners taking 526 cannot select 501 or 502.
Being equipped with the knowledge, skills and behaviours to manage and lead in a variety of organisational settings is essential if an individual and their organisation are to succeed.
This unit has been designed for learners who want to develop or sharpen their professional edge and enhance personal effectiveness. Learners will evaluate the impact of an organisation’s structure and governance on management and leadership. They will explore theoretical models, management and leadership styles as well as approaches designed to promote a culture of mutual trust, respect and support.
The ability to lead individuals and teams to success is arguably the most important skill a manager can possess.
This unit focuses on the essential management and leadership skills required to fulfil this challenging but rewarding role. The unit opens by focusing on the theoretical and practical approaches to developing, leading, and managing teams (remote or multi-disciplinary). The manager will look at techniques to assess current and future team capabilities, including the role of recruitment, selection and staff development which supports this. On successful completion of the unit, the manager will not only know the principles of managing individuals and teams, but they will understand approaches for supporting, motivating as well as inspiring teams and individuals to exceed expectations.
When individuals and teams are managed well, organisations thrive and staff satisfaction increases.
The aim of this unit is to equip managers with an in-depth understanding of the theoretical and practical approaches to leading and managing teams effectively. Managers will identify the techniques used to monitor and manage individual and team performance, assess current and future capabilities and adopt approaches to respond to these. On successful completion of the unit, managers will not only understand how to meet the challenge of leading individuals and teams, they will know how to support, motivate and inspire them to exceed expectations.
Managing the performance of staff is essential to the smooth running of an organisation.
This unit evaluates the reasons for managing performance and the approaches that can be used. It explores methods of rewarding the performance of individuals who exceed expectations, and analyses ways of managing under performance in a professional and supportive manner. This unit focuses on the way performance management, when used effectively, is able to impact on individual and organisational achievement.
Teams play a vital role in enabling organisations to achieve their goals.
This unit focuses on the purpose and characteristics of successful teams. Learners’ will review theoretical and practical approaches to team formation; and be able to analyse, and respond to challenges which occur when new teams are formed proactively
Effective management of equality and diversity not only benefits staff and stakeholders, it can positively impact on an organisation’s achievement.
This unit has been designed to enable the learner to analyse the requirements for managing, monitoring and reporting on equality, diversity and inclusion. It focuses on the skills required to lead by example and how to adapt leadership styles to support others to see the benefits of inclusive practice. On successful completion of the unit, learners will be armed with the knowledge required to develop and implement an Equality action plan, and monitor its outcomes to make continuous improvement.
Coaching and mentoring are proven techniques used to enhance the skills, knowledge, talents and potential of individuals as part of an organisational learning and development strategy.
This unit explores the principles and practices of coaching and mentoring, and the impact these techniques can have in the development of a high-performance culture.
Having a skilled and talented workforce is fundamental if an organisation is to succeed. As responsibility for individual and team development becomes increasingly devolved to managers, it is essential they have the knowledge, skills and capabilities to ensure development needs are successfully met.
This unit has been designed to enable the learner to understand the role of the manager in workforce development, and the scope and purpose of development activities. They will also have opportunity to explore innovative approaches for delivering workforce development and how well chosen learning and development activities can contribute to a talent management strategy
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Good relationships, whether they are with customers, suppliers, partners or staff, are a key contributor to an organisation’s success. To build stakeholder relationships that are long lasting and sustainable, they need to be planned and developed.
This unit explores the types and purposes of stakeholder relationships and the skills required to overcome challenges and manage these effectively.
Managing conflict takes resilience. It requires the ability to evaluate complex information, make evidence based judgements and act professionally within the bounds of organisational and legal frameworks.
This unit is designed to equip the learner with strategies to manage conflict with confidence, find creative solutions and make difficult decisions.
Recruiting and selecting staff is a major challenge in a competitive market. Organisations are increasingly looking for innovative approaches to recruit individuals from the broadest talent pool.
This unit has been designed to equip learners with an understanding of the factors which impact on recruitment. They will know how to develop plans and strategies for selecting staff, and identify approaches for retaining the best of the best.
All organisations need a workforce with skills and behaviours that will better enable them to meet their objectives. In competitive environments, having the right people in the right place and at the right time continues to be a challenge.
The aim of this unit is to enable managers to understand the rationale for workforce planning and know how to develop a workforce plan to meet organisational objectives.
The ability to manage projects is a vital skill for all managers.
This unit focuses on the knowledge and skills required to manage projects successfully and overcome problems and challenges. It requires the learner to evaluate the methods and tools for planning tasks and activities, as well as knowing how to implement and manage project activities, build stakeholder relationships, manage resources and risk, monitor progress and report on outcomes.
Change is inevitable if an organisation is to maintain competitiveness and currency of practice.
This unit has been designed to enable the learner to evaluate types and reasons for change within organisations and be able to select and apply theoretical models for its management. The purpose is not only to enable learners to develop the skills to manage change and achieve set objectives, but to do so in a professional manner with open and honest communication throughout the entire process
The ability to translate organisational objectives into operational plans is an essential management skill.
This unit opens with the importance of understanding the strategic direction of the organisation and how to contribute to the strategic planning process. It then focuses on the knowledge and skills required to create and deliver operational plans. This includes the need to set key performance indicators, monitor quality and outcomes against the plan, and know how to effectively report on findings.
Inadequate resourcing can impact on the ability to achieve objectives; whilst being over resourced has financial implications.
This unit has been designed to enable managers to understand and respond to the challenge of managing and monitoring resources. Learners will understand the importance of effective and efficient resource use, identify and plan resource requirements and know how to procure resources in line with regulatory requirements.
Innovation has the power to transform organisations, teams and individual performance. When a culture of innovation and entrepreneurship thrives, new ideas and initiatives flourish.
This unit has been designed to enable learners to identify opportunities for innovation in the workplace (which may be in the form of new working practices, processes, new products or services), analyse the rationale for developing initiatives and know how to turn ideas into reality
Business outcomes are optimised when risks are identified and managed effectively.
This unit has been designed to equip learners with an understanding of the scope and purpose of business risk management. This includes an evaluation of the types of business risks, the governance and approaches for managing these effectively, and how risk management can be implemented successfully within organisations.
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Quality may be defined as excellence, capacity, grade, worth or meeting customer expectations. Whilst the definition of quality can easily be found in a dictionary it is much harder to develop and maintain.
This unit looks at the challenge of developing quality within organisations. It focuses on embedding continuous improvement into working practices. On successful achievement of this unit learners will understand the scope and purpose of quality management, approaches, tools and techniques for managing quality and how to judge its success.
Financial management skills are essential for all managers regardless of whether there is a dedicated finance team within an organisation. Financial acumen enhances decision making skills, which in turn supports management of projects, tasks and functional areas.
This unit has been designed to enable learners to understand how financial systems within organisations operate. Learners will evaluate the sources of finance for organisations, and understand the principles for setting and managing budgets in line with regulatory and organisational guidelines. This unit has been designed to enhance the learner’s confidence and credibility in financial management, which will translate into improved management skills.
The ability to analyse and manage data and information can lead to increased competitiveness, innovation, productivity and customer satisfaction. However, with data and information volumes increasing at unprecedented levels, the ability to interpret, use, and harness ‘big data’ can become an organisational challenge.
The aim of this unit is to equip learners with an understanding of the purpose and practices of interpreting, managing and presenting business data and information to inform decision making.
Delivering an exceptional customer experience is a challenge which requires skill, commitment, and an in-depth understanding of customer needs.
The aim of the unit is to develop managers understanding of their role and responsibilities in managing the customer experience. Learners will develop an understanding of the key features of a customer service culture and the customer journey, which if managed effectively will impact on an organisations success.
Marketing products and services is an activity which can be applied to a myriad of different business contexts. From utilising technology to create new processes and support services to improve the customer experience, through to developing or adapting products or services to meet changing needs, the principles of marketing remain the same.
The aim of this unit is for the learner to understand the role of marketing to achieve organisational objectives. The learner will analyse the marketing environment, understand how to market a product or service and know how to judge the success of marketing outcomes
Research into approaches to management and leadership can lead to dynamic results. Innovation, product development, performance improvement, change, customer service excellence, strategy and problem solving are just some of the results. Without research business can stagnate.
The aim of the unit is for the learner to conduct management research which will have an impact on individual and/or organisational practice. It is expected that learners will plan and manage a genuine project in the workplace or an academic enquiry relevant to an identified business need or challenge.
Reflective practice is an essential management tool which supports the development of knowledge, skills and behaviours in the workplace. By consciously analysing own performance, decision making, leadership and management skills (in different situational contexts); opportunities for on-going development can be identified.
The aim of the unit is to equip learners with the understanding of the value of reflective practice, and how reflection can be used as the basis of a meaningful personal and professional development
The aim of this unit is to develop managers’ understanding of ethical leadership and the impact of culture and values on leadership. Managers will examine leadership models and the concept of empowerment, with consideration of techniques and methods for leading others.
Corporate Social Responsibility (CSR) and sustainability are topics keenly related to organisational accountability. Definitions and approaches taken to manage and lead CSR and sustainability vary according to the type and purpose of an organisation and its governance. Approaches typically include the development of aims and objectives, policy and strategy, with the intent to address the impact of an organisation’s activity on society, the environment and a commitment to ethical and responsible conduct.
*Unit 608 may only be selected as part of the Level 5 Diploma or Extended Diploma
Career and Progression Prospects
The CMI Level 5 Diploma in Management and Leadership equips you with advanced skills and knowledge that prepare you for senior management roles. It demonstrates your ability to lead teams effectively, make strategic decisions, and manage complex operational challenges, making you a strong candidate for higher-responsibility positions across various industries. This diploma serves as a solid foundation for moving into senior leadership or executive roles.
What You Could Earn
We want to help you achieve the best outcome in your studies so you can flourish in your desired path.
Manager
per year
Operations Manager
per year
Senior Operations Manager
per year
Included with your course.
Stay on track with direct access to expert recommendations, general support, and answers to all your questions. Kick-start your course with a 45-minute guidance session within 1-week of enrolment, followed by regular monthly check-in emails. You can also request a live session with your trainer halfway through the course.
As part of your CMI course with ITonlinelearning, you’ll benefit from our assignment pre-checking service, designed to give you added confidence before submitting to the CMI. Our team will review your assignments in advance to ensure they meet the required standards, are correctly structured, and align with the assessment criteria. This supportive step helps you identify areas for improvement, reduce the chance of resubmissions, and maximise your chances of passing successfully on the first attempt.
All our CMI qualifications come with free CMI membership for the duration of your course. As a member, you’ll have full access to the CMI’s extensive resources and support, including the ManagementDirect portal, career development tools, CPD materials, webinars, and networking opportunities with like-minded professionals. This membership not only supports you throughout your studies but also enhances your professional credibility as you progress in your management career.
Join a vibrant community of current students and certified tutors where you can share experiences, ask questions, and exchange valuable insights. Our student community gives you the chance to gain practical course tips, and explore industry-specific knowledge that supports both your studies and your career growth. By being part of this network, you’ll never feel alone on your learning journey and will benefit from the collective experience of those who have already achieved success.
Stay motivated throughout your learning journey with a personal study coach who provides all the ad-hoc support you need to succeed in your certification.
Get instant help whenever you need it! Our live chat team is always on hand to provide prompt, real-time assistance with your questions and challenges. Whether you need clarification on course material, guidance on assignments, or support navigating your learning platform, our dedicated team ensures you’re never left without help. And if our team is offline, you can still reach out and we’ll respond as soon as possible to keep your learning journey on track.
You’ll have 12 months of full access (unless otherwise stated or arranged with a career consultant on sign up) to your course materials as standard with every CMI qualification. While many learners complete their studies in a shorter time frame, we believe in giving you the flexibility to learn at your own pace. Having a full year of access means you can revisit the content whenever you need, refresh your knowledge, and make the most of the resources throughout your learning journey.
CMI Level 5 Diploma in Management and Leadership Frequently Asked Questions
You have questions, and we have all the answers
The Level 5 CMI qualification is intended for mid-Managers, Operational, and Departmental Managers looking to grow their existing skills in management and leadership and move toward more senior Management opportunities.
The Level 5 CMI qualification is equivalent to a Foundation Degree and Higher National Diploma (HND) in academic terms.
CMI qualifications are available at different levels of depth and duration. Awards are the shortest and most concise qualification type. Certificates provide a broader base of knowledge and skills and take longer to complete. Diplomas provide a comprehensive and extensive program of learning and typically take the longest of to complete.
CMI qualifications do not require individuals to take any official exams. However, a series of assignments must be completed and assessed by CMI-qualified Tutors before a qualification can be awarded. These assignments are research-based and have specific requirements, including font size and structure, as well as word limits that vary depending on the award, certificate, diploma, or extended diploma, and the level of the qualification.
The Chartered Manager status is the epitome of professional recognition in the management and leadership field. It signifies a commitment to exceptional management skills and continuing professional development, as well as a demonstrated ability to deliver measurable impact. As the only professional body with a Royal Charter, the CMI is uniquely qualified to award this prestigious designation. As a Chartered Manager, you would be able to indicate the prestige of your qualification with the post-nominals ‘CMgr’ following your name on professional documents and platforms including LinkedIn, your CV, or your email signature. Those just starting their careers in management may be interested in Foundation Chartered Manager status, which recognises existing skills and knowledge and provides a pathway to full Chartered Manager status.
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Learn more by speaking to one of our consultants
CMI Level 7 Award in Strategic Management and Leadership Practice
This Award focuses on providing the knowledge, skills, and attitudes necessary to lead and drive business operations at a senior, regional, specialized or CEO level.
CMI Level 5 Award in Management and Leadership
The CMI Level 5 qualifications are targeted towards experienced middle managers and leaders in operational, divisional, departmental, or specialised roles.
CMI Level 7 Certificate in Strategic Management and Leadership Practice
The CMI Level 7 Certificate is for senior leaders who want to further build on their strategic management and leadership skills and focus on the requirements of implementing an organisation’s strategy.
CMI Level 5 Certificate in Management and Leadership
The CMI Level 5 Certificate in Management and Leadership qualification is ideal for middle managers who are typically accountable to senior managers or business owners.
