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The ITIL® qualification is similar to a toolbox for a handyman: handymen use tools from a toolbox to complete different tasks, just as the ITIL® qualification provides you with processes and best practices for IT service management.
ITIL® teaches the vital elements, concepts, and common language of the ITIL® (Information Technology Infrastructure Library) framework to ensure that an organisation’s IT services are aligned with the needs of the business. It is based on a life cycle model, with a focus on the entire service journey from strategy to continual improvement.
Picture yourself working closely with a team, collaborating on the best way to successfully deliver IT services that meet the needs of your organisation while continuously improving their quality: you would likely be using the ITIL® v4 approach to successfully deliver these objectives.
The ITIL® v4 Strategist: Direct, Plan & Improve (DPI) certification is designed for professionals seeking to enhance their expertise in strategic IT service management. It equips individuals with advanced skills and knowledge in areas such as governance, risk management, continual improvement, and service value system design.
Completing this certification will enable you to effectively navigate the complexities of the digital age, drive innovation, and deliver rapid and reliable IT solutions that meet the evolving needs and expectations of customers and stakeholders.
The ITIL® v4 Specialist: Drive Stakeholder Value (DSV) is for professionals who are responsible for building and nurturing relationships with stakeholders to create and maintain value in the organisation. Anyone that manages customer journeys, experiences, or expectations will benefit from completing this certification.
The ITIL® Leader: Digital and IT Strategy course teaches you how to craft a digital vision – and how to shape IT & organisational strategies. Ideal for C-Level Executives, Department Heads, and Directors, this certification is the epitome of Digital and IT Strategy within the organisational context.
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When we say accredited, we mean that official experts from our licensed organisations have evaluated and approved our training material to ensure it meets their refined standards. These qualifications thus make you a credible and reliable professional.
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To drive your success forward to the finishing line of your goals, our team comprises of professionals available at the press of a button to provide clarity on questions you have regarding your exam booking and preparation, portal and logins, assignments, as well as quizzes. You can also access one-to-one Tutor and Mentor Support so that your queries can be resolved swiftly and comprehensively. Our Tutors are experienced and certified in their fields, too!
Your certification will provide you with a significant competitive advantage by validating your skills and knowledge – with that, you can either contribute toward your current company or grow in another one.
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